jk4 Privacy Policy

This Privacy Policy is issued by jk4 ("jk4," "we," "us," or "our"), the operator of the online gaming platform accessible at jk4.app. jk4 is the data controller responsible for the personal information collected through the Platform, including all associated games, services, promotions, and communications.

jk4 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to upholding the data privacy rights of all Filipino players in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR).

This Privacy Policy applies to all users of the jk4 Platform, including registered players, visitors who browse the site without registering, and any individual who contacts jk4 through our support channels. By accessing or using the jk4 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

jk4 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable online gaming experience. We apply the principle of data minimization — we only collect what we genuinely need. The categories of personal data we collect are described below.

Registration & Identity Data

When you create a jk4 account, we collect:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify you are 21 years of age or older);
• Residential address (including barangay, city/municipality, province, and ZIP code);
• Email address;
• Philippine mobile number;
• Username and encrypted password.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations under PAGCOR regulations and the Anti-Money Laundering Act (AMLA), we may collect:

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, PhilSys National ID, driver's license, PRC ID, or voter's ID);
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates);
• Selfie photographs for identity verification purposes;
• Proof of payment method ownership.

Financial & Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account name — we do not store full bank account numbers or card numbers);
• Transaction amounts, timestamps, and reference numbers;
• Bonus and promotional activity records.

Gaming Activity Data

• Game session history, including games played, bet amounts, and outcomes;
• Account balance history;
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods);
• Bonus wagering progress and completion records.

Technical & Device Data

• IP address and approximate geolocation (city/region level);
• Device type, operating system, and browser version;
• Session timestamps and duration;
• Referring URL and navigation path within the Platform.

Communications Data

• Records of live chat conversations with jk4 support agents;
• Email correspondence with jk4;
• Feedback, complaints, and dispute records.

jk4 collects your personal data through the following means:

Directly From You

• Account Registration: When you fill out the jk4 registration form, you provide your name, date of birth, address, email, and mobile number directly to us;
• KYC Submission: When you upload identity documents through the jk4 verification portal;
• Deposits & Withdrawals: When you initiate financial transactions through the Platform;
• Support Interactions: When you contact jk4 via live chat or email, the content of those communications is recorded;
• Responsible Gaming Tools: When you set deposit limits, request self-exclusion, or use other responsible gaming features.

Automatically Through Technology

• Cookies and Similar Technologies: jk4 uses cookies, web beacons, and local storage to collect technical and behavioral data about how you use the Platform (see Section 7 for full details);
• Server Logs: Our servers automatically record IP addresses, access times, pages visited, and error logs whenever you interact with the Platform;
• Game Engines: Our gaming software records all game session data, including bets placed, game outcomes, and session duration.

From Third Parties

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners may share transaction confirmation data with jk4 to verify deposits and withdrawals;
• Identity Verification Providers: jk4 may use third-party KYC service providers to assist with document verification and fraud detection;
• Regulatory Authorities: PAGCOR and the Anti-Money Laundering Council (AMLC) may share information with jk4 as part of regulatory compliance processes.

jk4 uses your personal data for the following specific purposes:

Under the Data Privacy Act of 2012 (RA 10173), jk4 must have a lawful basis for processing your personal data. Depending on the specific processing activity, jk4 relies on one or more of the following legal bases:

Consent

For certain processing activities — such as sending you marketing communications, using non-essential cookies, or processing sensitive personal information — jk4 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Contract Performance

The majority of jk4's data processing is necessary to perform the contract between you and jk4 — that is, to provide you with the online gaming services you have signed up for. This includes creating and managing your account, processing your deposits and withdrawals, and delivering the games and promotions you participate in.

Legal Obligation

jk4 is subject to a range of legal obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160, as amended), and the Data Privacy Act itself. Processing your identity and transaction data for KYC verification and regulatory reporting is required by law.

Legitimate Interest

In some cases, jk4 processes your data based on our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services through aggregated analytics.

jk4 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process your deposits and withdrawals, jk4 shares necessary transaction data with our payment partners, including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other supported payment channels. These providers process your data solely to facilitate your transactions and are bound by their own privacy policies and applicable Philippine financial regulations.

Identity Verification Providers

jk4 may engage third-party KYC and identity verification service providers to assist with document authentication and fraud detection. These providers act as data processors on jk4's behalf and are contractually prohibited from using your data for any purpose other than identity verification.

Game Software Providers

The games available on the jk4 Platform are powered by third-party game studios (such as PG Soft, Pragmatic Play, Evolution Gaming, and others). These providers may receive limited technical data (such as session tokens and game outcome data) necessary to deliver the game experience. They do not receive your personal identity information.

Regulatory & Law Enforcement Authorities

jk4 is legally required to share certain data with regulatory and law enforcement authorities, including:

• PAGCOR — as part of our gaming license compliance obligations;
• Anti-Money Laundering Council (AMLC) — for suspicious transaction reporting under RA 9160;
• National Privacy Commission (NPC) — in the event of a data breach or upon regulatory request;
• Philippine National Police (PNP) or National Bureau of Investigation (NBI) — when required by a valid court order or lawful legal process.

Business Transfers

In the event that jk4 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy choices available to you.

jk4 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized experience. This section explains what cookies we use and how you can manage them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognize your device on subsequent visits and remember certain information about your session or preferences. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies will prevent you from logging in to your jk4 account and using core Platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

jk4 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

When your personal data is no longer required for any of the above purposes, jk4 will securely delete or anonymize it. Anonymized data (from which you cannot be identified) may be retained indefinitely for statistical and research purposes.

jk4 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

• TLS 1.3 Encryption: All data transmitted between your device and jk4 servers is encrypted in transit using Transport Layer Security (TLS) 1.3;
• AES-256 Encryption at Rest: Sensitive data stored on jk4 servers — including identity documents and financial records — is encrypted using AES-256;
• Password Hashing: Your jk4 password is never stored in plain text. We use bcrypt hashing with a unique salt for each password;
• Two-Factor Authentication (2FA): jk4 supports optional 2FA for account login, adding an extra layer of security to your account;
• Firewall and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems;
• Regular Security Audits: jk4 undergoes periodic third-party security audits and penetration testing to identify and remediate vulnerabilities.

Organizational Security Measures

• Access to player personal data is restricted to jk4 staff who need it to perform their job functions (principle of least privilege);
• All jk4 employees and contractors with access to personal data are bound by confidentiality agreements;
• jk4 maintains a formal Data Breach Response Plan in accordance with NPC requirements;
• Staff receive regular training on data privacy obligations under RA 10173.

While jk4 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your jk4 account and never share your login credentials with anyone.

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jk4. We are committed to honoring these rights promptly and without unnecessary barriers.

Right to Be Informed

You have the right to be informed of how your personal data is being collected, processed, and used. This Privacy Policy is our primary means of fulfilling that obligation. If you have questions about any specific processing activity not covered here, you may contact our Data Protection Officer (DPO).

Right to Access

You have the right to request a copy of the personal data jk4 holds about you, along with information about how it is being processed. To submit a data access request, contact our DPO using the details in Section 14. We will respond within 15 business days of receiving a valid request.

Right to Rectification

If any personal data jk4 holds about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You may update certain account details (such as your email address or mobile number) directly through your jk4 account settings. For corrections to identity documents or other sensitive data, please contact our support team.

Right to Erasure or Blocking

You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. Please note that jk4 may be legally required to retain certain data even after an erasure request (see Section 8 for retention periods).

Right to Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller where technically feasible. This right applies to data you have provided to jk4 and that is processed on the basis of your consent or contract performance.

Right to Object

You have the right to object to the processing of your personal data where jk4 relies on legitimate interest as the legal basis, or where your data is being processed for direct marketing purposes. If you object to direct marketing, jk4 will cease processing your data for that purpose immediately.

Right to Lodge a Complaint

If you believe jk4 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through their official website at privacy.gov.ph or at their office in Manila.

The jk4 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style online gambling. jk4 does not knowingly collect, process, or store personal data from individuals under the age of 21.

As part of our registration process, all new jk4 players are required to provide their date of birth and submit valid government-issued identification to verify that they meet the minimum age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to PAGCOR as required by our licensing obligations.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. jk4 supports responsible gaming initiatives and works with PAGCOR and industry organizations to promote safe, age-appropriate online environments.

The jk4 Platform may contain references to third-party services such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. While jk4 carefully selects its partners, we do not control the privacy practices of third-party websites or services, and this Privacy Policy does not apply to them.

If you navigate to a third-party website or service from the jk4 Platform, we encourage you to review that party's privacy policy before providing any personal information. jk4 is not responsible for the content, privacy practices, or data handling of any third-party platform.

jk4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidelines. When we make material changes to this Policy, we will:

• Update the Effective Date at the top of this page;
• Display a prominent notice on the jk4 Platform informing players of the update;
• Send an email notification to all registered players with a summary of the key changes, where the changes materially affect your rights or how we process your data.

Your continued use of the jk4 Platform after the updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should stop using the Platform and may request account closure by contacting our support team.

jk4 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.

For general account support, game inquiries, deposit and withdrawal assistance, or responsible gaming concerns, you may also reach our 24/7 customer support team through the live chat feature available on the jk4 Platform.

If you are not satisfied with jk4's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.